Tag Archives: iso 9001 internal audit

The Importance of an ISO 9001:2015 Internal Auditor

ISO 9001 states that the purpose of an ISO 9001 internal audit is to determine whether a quality management system of an organisation:

  1. Meets your requirements for a QMS, and the requirements of the standard; and
  2. Is implemented and maintained effectively.

ISO 9001 internal auditorThe most important task of the ISO 9001 internal auditor is to continuously monitor the effectiveness of the QMS and help senior staff determine whether the quality objectives are aligned with the organisation’s business objectives.

In smaller organisations, the internal auditor often helps to prepare for ISO 9001 certification or maintenance visit. Therefore, it is very useful to have a solid knowledge of the requirements and processes involved in the ISO 9001 certification audit.

The smaller organizations will probably only need an ISO 9001 internal auditor, but larger organizations often require multiple internal auditors to focus on different departments. Appointing internal auditors for different departments increases accountability and reduces the possibility of errors.

Their work, and the help they provide, isn’t finished after the QMS has been implemented and the audit has been completed. They will continue to monitor the QMS and make recommendations to maintain compliance.

The general auditing skills required to become an ISO 9001:2015 internal auditor can also be used in environments outside those related to the Standard. Furthermore, internal auditors are valuable to organisations that audit third-party suppliers, as they can check that suppliers have adequate security controls in place.

The E-learning course on ISO 9001:2015 Certified Internal Auditor Training gives you the knowledge and skills you need to audit against the standard effectively, driving the continual improvement of your organisation’s QMS. Those who pass the included exam will receive the ISO 9001:2015 certified internal auditor training certificate.

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Posted by on September 29, 2018 in ISO 9001, iso 9001 audit


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3 Tips to Ensure a Successful ISO 9001:2015 Audit

ISO 9001:2015 is a widely used standard for quality certification and also one of the most stringent. This standard ensures that all aspect of a contract manufacturer’s business are well-managed and continually improved, including key processes, management roles and responsibilities, ISO 9001:2015 documentation, customer satisfaction, employee training, vendor performance and internal audits.

Certification audits are used to evaluate the effectiveness of and assess conformity to documented Procedures and Work Instructions, and identify opportunities for improvement. During an ISO 9001:2015 audit, a manufacturer’s quality system is measured against the requirements of the standard. More than just a method of checking practice against procedure, audits are a powerful tool in manufacturing improvement processes. Below please find 3 tips to ensure a successful audit:

1. Review ISO 9001:2015 documentation: Ensuring that all company ISO 9001:2015 documentation, from packing slips to check sheets to invoices is thorough and accurate is essential to completing an audit successfully. Common elements to monitor include missing signatures, incomplete fields, and outdated revision levels. Also, check the handwritten notes on drawings and work instructions – these can be triggers that indicate a need for a new revision to the document.

2. Communicate: During the ISO 9001 audit, employees should answer questions openly and honestly. If they do not know the answer to a question, or if the question is not related to their role, they must inform the auditor. Referring an auditor to a Department Manager or referencing where the answer can be found is always acceptable. Providing misinformation under the guise of being helpful, or speculation on hypothetical situations, can potentially make things difficult for everyone involved. Employees should focus on answering the questions at hand.

3. Involve Everyone: Employees should be encouraged to contribute to the QMS and informed of improvements generated from their input. This is a powerful motivator and enhances a culture of employee engagement. When one has a stake in the success, they are more motivated to participate. It also makes one more knowledgeable of the QMS to enhance the processes in their departments.

ISO 9001:2015 certification requires manufacturers to constantly review, improve and document the processes in their facility to ensure that they are running at the highest standard possible. The main objective of ISO 9001:2015 certification audit is to enable manufacturers to evaluate their quality management systems, identify opportunities for improvement, and generate creative, effective and efficient solutions. Audits are performed to check practice against procedure, but the benefits to the manufacturer extend far beyond this objective. ISO 9001:2015 audits ensure that manufacturing companies are optimized, competitive, and deliver the highest quality and value to their customers

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Posted by on April 26, 2018 in ISO 9001 Certification


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Procedures ISO 9001 Internal Auditing

A regular internal audit may be a demand for all businesses if they need to realize ISO certification that may be a cluster of quality-control standards, aimed toward up product or service quality. ISO 9001 internal audit permits the corporate to assess and review their procedures and establish whether or not they square measure creating progress.

iso 9001 internal audit proedures

Management Commitment

The first factor that needs to take care while internal auditing for ISO 9001 is whether or not the creation and implementation of Quality Management System and procedures has the backing and support of upper management. While not this motivation and commitment, the implementation of those procedures can quickly fail. Management should designate somebody to manage the implementation of all processes and procedures, still as review them to confirm that they are up to this point which goals are met.

Quality Objectives

All company objectives relating to the standard of a service or product ought to be created in such the way that they’re measurable and it’s an interior audit procedure to spot and establish however this can be managed. Objectives ought to be tailored to the company’s resources to confirm that they’re possible and any goals or aims ought to be documented, with this info communicated to any or all staff.

Customer Focus

An auditor should have to establish however management ensures that ever client’s necessities are determined and met through the ISO 9001 procedures and processes place into place. Doing this can be determine areas at intervals the business wherever resources may be centered so as to best reach client satisfaction that may be a core goal of any organization.

Management Review

It is the responsibility of the board of upper management to frequently meet and review the progress and implementation of ISO 9001 quality standard procedures and systems and it’s an ISO 9001 internal audit procedure to spot whether or not this can be done and the way frequently it’s applied. Minutes and records of previous conferences ought to be filed therefore on be without delay on the market for reference and every meeting ought to follow a collection example or agenda, to spot whether or not progress is being created at intervals the standard system. This can be applied by examination current success or results against those recorded within the previous meeting.


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