As a business owner, it is vital that you have a Quality Management System (QMS) in place. Your customers will return if they know they can trust you, as well as the products and services you offer. Due to the fact that many companies have international relationships, it is also imperative that these quality standards are the same everywhere so that businesses are measured the same way.
The ISO 9001 is one of those international standards that ensures certain requirements for a QMS, and over a million companies across the globe are already certified. The ISO 9001 offers a wealth of benefits to a company and can be obtained by organizations of any size or in any sector, including the manufacturing one.
ISO 9001 Certification: Why Does It Matter?
If you’re running a company with ISO 9001 certification, then you’ve been deemed to demonstrate a consistent ability to provide products and services in accordance with customer needs and any applicable statutes or regulations. That’s a nice badge of honor, but there are financial advantages as well.
These are the benefits of ISO 9001 certification:
- ISO 9001 certification increases the quality of your services and raises your staff’s awareness.
- A certified ISO 9001 quality management system ensures clear processes and (communication) structures, tasks and responsibilities throughout the entire organization. This increases the involvement of your staff, which improves the working atmosphere and reduces the pressure of work.
- You can detect and identify problems in good time, which means that you can quickly take steps to avoid the same mistakes in the future.
- You make it clear to your staff, your partners, your clients and the outside world that customer satisfaction is at the core of your business.
- ISO 9001 Certification quality management system gives you a positive company image, raising you up to the level of your competitors or perhaps even a level higher.
Is ISO 9001 Certification Right for Your Business?
Choosing to get ISO 9001 Certification requires careful thought. Although being ISO certified is a sign of credibility that could help you attract more business and score important contracts, you have to have the cash flow to get the process underway and then maintain your quality management system thereafter.