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Understand the Myths and Misconceptions About ISO 9001 Certification and Implementation

Many organizations consider the ISO 9001 certification to be an important standard that all businesses should follow to improve customer satisfaction and produce high-quality products and services. Executing an ISO 9001 Quality Management System supports the organization in developing a comprehensive control system to help in quality control and the achievement of quality objectives and commercial goals. However, there are certain myths and misconceptions about ISO 9001 that may be inducing personal or someone who know the impression of the standard and quality management systems. Here are some of the public myths about ISO 9001 Certification:

  • ISO is complicated: At first glimpse, ISO Certification requirements and procedures look to be slightly hard. They are written in a way that is not always easy to grasp for newcomers, using phrases and words that we may not be familiar with. We understand why organizations offer entire courses devoted to understanding ISO 9001.
  • ISO Follows Very Old Documentation: ISO 9001 was first published in 1987 and has been reviewed and updated regularly since then. Due to feedback, industry trends, and changes in global demand, updates have been made. ISO 9001 is updated and revised to keep it relevant and useful to consumers. To meet the increasing needs of modern business, ISO 9001 contains components such as a deeper focus on stakeholders and the larger context of an organization.
  • ISO 9001 is Only for Large Businesses: ISO Certification Standards are intended to be broad and adaptable, allowing businesses to tailor them to their specific requirements. The framework can be used by any company, regardless of its size or industry. The ISO 9001 Standard is disturbed with the definition, measurement, and improvement of processes. It establishes quality norms and procedures for the firm, ensuring that personnel at all levels adhere to continuous improvement and best practices. The procedure for implementing a QMS System is the same in large and small businesses.
  • ISO 9001 Certification is Very Expensive: Employee size, nature of business activity, amount of technology adoption, extent of quality management system installation, employee training requirements, ISO Consultant repute, ISO Certification body selected, and other factors all influence the cost of ISO Certification.
  • ISO 9001 is Only for Manufacturers:  Many industries, including hospitals, banks, universities, software companies, and other service or manufacturing businesses, adopt the ISO 9001, Certification Standard. ISO certification enables businesses to demonstrate their ability to produce high-quality products and services. ISO Certification is a globally recognized standard for the quality and standardization of any organization’s products and services. All types of businesses can benefit from guidelines and best practices for streamlining operations and focusing on improving service quality and increasing customer happiness.
  • ISO 9001 Requires a lot of Paperwork: ISO 9001 does not have any written processes or procedures that must be followed. Though, ISO 9001 documents help to support the functioning of the procedures and show that they are being carried out as planned. Organizations also preserve documented information relevant to the success of the QMS if they have deemed it important or necessary for their operations.
  • Organization needs a perfect system to get ISO certified: It must be an effective system. While ISO 9001 provides instructions for transforming a current management system or creating one from the ground up, certification necessitates a few more processes. To become certified, the organization and its QMS must effectively execute quality management system practices, which means that the ISO 9001 framework must be followed, and customized as per the organization, processes must be documented when necessary, and systems must be audited regularly basis. Certification takes place in several stages over the course ours of three years and includes both an internal and external assessment.
 

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5 Major Factors of ISO 9001 Help To Boost the Performance of an Organization

As we all know today’s marketplaces work in a highly competitive environment and for that improve their business performance and stay ahead of their competition. An organization must upgrade its performance by improving product quality, waste control, cost decrease, competitiveness improvement, sales volume, and profitability. Also, ISO 9001 system guarantees each of these factors improves with the execution of requirements that are built from the various clauses of the ISO 9001 standard.

  1. Product Quality
    Product Quality and accomplishment of higher customer satisfaction are the fundamentals of the ISO 9001 standard. ISO 9001 defines several controls within its clauses that ensure that an organization offers high-quality output to its customers and meet its customers’ expectations. Some of the ISO 9001 requirements that ensure these are:
    1. Considerate the Context: ISO 9001 requires that an organization understands the requirements of all its interested parties and knows the internal/external problems that are relevant to the organization while defining the scope of the Quality Management System. This confirms that the requirements of customers are well understood and provided when defining the Quality Management System.
    2. Risk Management: Risk-based thinking is important in the new version of ISO 9001 helps to know the risks intricate in delivering a quality product/service to the customer and taking actions to address these risks.
    3. Operational Controls: Numerous controls are built into the standard with the various clauses to confirm all deliveries are revised and tested before it reaches the customer. But some of these need to review, including quality inspections of both raw materials/final product, monitoring of suppliers, and, etc.
    4. Resources and Infrastructure: ISO 9001 touches on all the features of a business and support systems which are essential to ensure product quality to the customer. It also contains infrastructure, communication, resources, both human resource and gear/tools that may be mandatory.
    5. Data-Driven Approach: Here It is required that the organization describes its quality objectives and continually progresses on its performances. Organizations with a constant focus on the quality objectives and with the development of the goals can achieve their business aims.
    6. Process-Approach: ISO 9001 emphasizes having a standard set of procedures and having efficient processes in all departments of an organization. It ensures that the processes are constant and produce an identical quality of product every time. This method provides the required controls that are required to keep the risks at a tolerable level and deliver a more constant result.
    7. Empowered and Involved Employees: It is also a pressure to have empowered and involved employees, access to ISO 9001 awareness training for a better knowledge, and suitable work culture. It benefits to progress the overall confidence of employees and employees put in their best efforts towards customer satisfaction and ensure better product quality.
  2. Waste Control
    To accomplish difficult business performance, waste control is a vital decision to make the processes leaner and more effective and origination deliver faster. It also confirms that the actions are enhanced and the product quality improves.
    1. Non-Conforming Product or Process: ISO 9001 requirements describe a very comprehensive method for handling non-conforming products or processes. It requires that an organization analyze all features of the non-conformities and confirm that the non-conformities do not re-occur. This practical approach expands processes and decreases waste in the development.
    2. Continual Improvement: ISO 9001 attentions to constant improvements, which requires that the organizations explore various ways to expand the current set of procedures and develop optimized ways of working.
  3. Cost Reduction
    Implementing the Quality Management System based on ISO 9001 that means the organization works on a set of constant procedures which are endlessly improving with time. This helps in productivity and the organization delivers more with the same set of resources. Also, waste control and small rework can help to reduce the cost of deliveries.
  4. Competitiveness
    Effective risk management will ensure that the organization has analyzed business requirements well. The reduction of all risks due to external aspects likes competition, marketplace, trends, technological improvements, etc., which improve business stability in a competitive market. The ISO 9001 certification can also improve customer confidence. It also increases customer satisfaction and working towards enlightening customer relationships at all levels.
  5. Sale Volume and Profitability
    The complete growth in the status of the organization in the market due to outstanding customer satisfaction and better-quality product deliveries carries a new business and increases sale. So, the reduction in the costs and increase in sales result in increased effectiveness in business.
 

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ISO 9001:2015 Documentation Structure and Its Requirement

Every organization wants to improve the way it operates, whether that means increasing market share, driving down costs, managing risk more effectively, or improving customer satisfaction. ISO 9001 quality management system (QMS) gives a framework you need to monitor and improve performance in any area you choose. ISO 9001 is now the world’s most established quality framework, being used by an estimated over three-fourth of a million organizations across the globe. The current version of the QMS standard, ISO 9001:2015, sets the standard not only for quality management systems but for management systems in general. It helps all kinds of organizations to succeed through improved customer satisfaction, staff motivation, and continual improvement.

ISO 9001:2015 Documentation

ISO 9001:2015 standard requires the organization’s quality management system to include documented information required by this standard as well as documented information determined by the organization as being necessary for the effectiveness of the quality management system. The term ‘Documented information’ refers to information and its supporting medium. It is a guideline that should be followed to comply with the requirements of the standard to prevent any mistake, and therefore, its effective implementation should be ensured. In ISO 9001:2015, “Documented information” is a common term used for both “documents” and “records”.
Documented information of ISO 9001:2015 quality management system is categorized as Maintain Documented Information and Retain Documented Information.  The former is basically all the documents of the management system. Examples of such documents are Quality Manual, Policies, Procedures, SOPs, Plans, drawings/maps/charts, software specifications, Instructions and manuals, standards, normative documents, etc. Retain Documented Information refers to forms, registers, and other records of the management system. Records are evidence of the results achieved and that the system is followed.

ISO 9001: 2015 Documentation Structure

The ISO 9001: 2015 standard does not require any specific form of documentation or many procedures. It suggests some documented information only. However, for establishing and implementing a good quality management system and ISO 9001 certification, organizations should have four- a tier documentation structure:

  1. Quality Manual
  2. QMS Procedures, Process Approach, etc.
  3. Work Instructions, Operating Procedures, Exhibits, etc.
  4. Forms, Registers, Records

ISO 9001 Quality Manual

It states the Quality Policy and describes the QMS of an organization. It may relate to an organization’s all activities or a selected part of it, e.g. specified requirements depending upon the nature of products or services, processes, contractual requirements, governing regulations, etc. ISO 9001 Quality Manual is a typical form of the main document used in drawing up and implementing a QMS. It is expected to provide an adequate description of the management’s intention to fulfill system requirements while serving as a permanent reference for the implementation and maintenance of the system. Some people might confuse between Quality Manual and Quality Plan. A Quality Manual describes the totality of the system of quality management system operated by a company with regard to all the products/services of the company.   The quality manual gives macro-level details of how the system is implemented for all ISO 9001: 2015 requirements.

Procedures

Quality procedures are the core of the documentation system. They support the operation of QMS processes to establish confidence in the system. Quality procedures describe the methods of meeting the requirements of relevant clauses of ISO 9001:2015. These documents are meant for internal use or external use and should be protected from inadvertent exposure.

Work Instructions and Standard Operating Procedures

As a good work practice, it is advised to prepare work instructions to be available, whereas the absence of such instruction would adversely affect quality. In the practical sense, work instruction may be written, drawings, photographs, computer menu options, machine care/operation, work production documentation, etc. These are practical documents. Work instructions deal with the shop-floor level of activities. Their purpose is to clearly direct the operator as to what must be done and what standard of workmanship is required. The instructions must therefore clearly identify:

  • What has to be done?
  • The correct sequence of activities
  • Any special, environmental conditions, e.g. temperature, humidity cleanliness, etc.
  • Reference to standards/codes of practice that must be complied with

Quality Records, Forms, and Other Documents

These are required to be retained in a QMS. All these are supporting documents used by the company to record information for different procedures followed. They belong to the last and fourth tier of documentation. They link the activities written in the procedure to the records kept in the department. This type of documentation serves to demonstrate that the QMS is operating efficiently to produce the products or services in accordance with specified requirements of the QMS.

ISO 9001:2015 Audit Checklist

In addition to the above-mentioned ISO 9001 documents structure, organizations should prepare an audit checklist based on the requirements of the ISO 9001:2015 standard. Depending on the organization structure, a department-wise audit checklist can also be prepared. Basically, audit checklists are a set of questionnaires based on ISO 9001:2015 requirements. Checklists are considered a very useful tool for QMS implementation and internal audit of the implemented system for its effectiveness. It is also very useful for organizations and auditors in preparing for certification audit or any third-party audit.

Flexibility in documentation

ISO 9001:2015 allows flexibility to the organization in developing quality management system documentation, which may differ from one organization to another, due to the different size of the organization and the type of its activities, processes, goods, and services, the complexity of processes, and their interactions and training and competence of personnel. The bottom line is that the amount of ISO 9001:2015 documentation should support an efficient quality management system without creating a paper bureaucracy.

Article Source: https://cpduk.co.uk/news/iso-9001-2015-documentation-structure-and-its-requirements
 

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What is ISO 9001 Audit Checklist for Organization’s QMS?

The ISO 9001 audit checklist is a key element for conducting or planning for a process audit for quality management system in any organization. ISO 9001 is a tool for considering Audit checklist requirements, including quality management system requirements, process performance criteria, and documentation created to avoid process. Now, when it comes to performing the laboratory procedure, there are some requirements that need to be considered when preparing an ISO 9001 Audit checklist.

How to Use ISO 9001 Audit Checklist

The audit is a process, based on systematic activities which are carried out to examine or measure the conformity of any process. In order to audit any process, the auditor uses a checklist to gather evidence to show that the process meets the requirements defined in the criteria. The example checklist above is specific for one laboratory. When performing a laboratory audit, the criteria for an audit will include two major factors. One would be the prescribed process requirements for that particular laboratory, and the other would be the ISO 9001 standard requirements for the ISO 9001 procedure.

If the laboratory does not have defined documentation for its processes, the auditor will be looking at process activities based on ISO 9001 standard requirements. In the results of the audit, there will be a non-conformity in the process because the requirement for documented information is not met. The lack of documentation means that corrective action will be necessary by the process owner, and noted in the result of the audit. 

The goal of the audit checklist is to review the effectiveness of the process

To audit the laboratory’s ISO 9001 compliance, will use the Auditor checklist to find evidence that laboratory procedures meet ISO 9001 requirements. Where the laboratory has not maintained process documentation, the auditor will use the general ISO 9001 standard requirements to review the process. One thing that should be clearly understood is that the purpose of using the audit checklist for the laboratory is to review the effectiveness of the process, and to ensure that non-consistency does not occur. The idea is not just to seek out non-conformities, the goal of the ISO 9001 Audit checklist for a Laboratory is to review the process and confirm that the records provide evidence that the process meets its requirements. The auditor only raises concerns about a corrective action to have the process owner correct instances when the process does not meet requirement.

Benefits of an Auditing Checklist

ISO 9001 provides an audit checklist that organisations are required to use when conducting internal audits.

The ISO 9001 audit checklist includes questions for assessing an organisation’s context, leadership, planning and quality management systems, support structures, operations, performance evaluation and areas for improvement.

  • Checklists provide a reference in the planning of future audits.
  • Audits proceed more smoothly when auditors know the specific requirements of the audit and further introduce consistency and objectiveness to the process.
  • The results documented on the checklist can be used as an internal communication platform to motivate for corrective measures and improvements.
  • The checklist becomes a repository for the findings of the internal audit and form part of the organisation’s requirements management documentation.
  • A completed checklist serves as evidence that an internal audit was conducted and may be reviewed by external auditors.

 

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What should you expect in any ISO 9001 Internal Auditor Training?

Quality management is not the job of one person; A team is formed to identify the risk and plan to overcome the risk. It is the responsibility of all organizations to maintain the quality of the product they produce. This team is called Quality management team and the ISO 9001 Auditors are quality analysts.

However, not any random employee can become an ISO 9001 auditor. A proper training and certification are required to become an ISO 9001 internal auditor who controls the quality system under a framework which also meets ISO standard.

The ISO 9001 auditor training takes a week to cover all topics, any employee can apply for, or any basic prior knowledge of the program and aim after it will not leave you empty-handed in the first instance. On a successful completion of the ISO 9001 auditor training, participants will be given an ISO 9001 Auditor Training Course certificate, which will make them eligible to conduct audits.

Any employee of the organization can apply to for the ISO 9001 Internal Auditor Training Course; they need to cover following topics to acquire the certification;

  • Purpose of the Quality Management System
  • Principles of QMS
  • Understanding ISO 9001
  • ISO 9001:2015 Requirement
  • Roles and responsibilities of Internal Auditor
  • Planning the audit
  • Conducting the audit
  • Reporting audit results
  • Follow up audit, announcing corrective actions
  • Understanding accreditation services

If you are looking for a good place to get an ISO 9001 certification, Punyam Academy should be the first choice. They provide internationally accepted leading set-up skills. Punyam Academy offers ISO 9001 Auditor Training E-learning Course. It provides lead auditing skill-set that is recognized internationally. It teaches participants the principles of the QMS, processes, and techniques as well as learn everything that need to know about ISO 9001 requirements and also how to perform an internal audit in your company when to use during the assessment of any product.

This ISO 9001 Auditor Training course can be taken by anyone who aspires to lead and manage a quality initiative or department. Those who seek to assess and manage the supply chain in the quality field and person with greater insight into the implementation and requirements of Quality Management Systems must attend this Certified ISO 9001 Internal Auditor Course.

 
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Posted by on September 25, 2020 in ISO 9001, ISO 9001 Training

 

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AS9100 Certification – Why it matters?

In order to provide products and services to customers, AS 9100- Quality Management System for the Aviation, Space and Defense is a collection of the organization policies, processes, documented procedures, and records. The AS9100 standard gives a set of guidelines to help to make sure that you don’t miss any important elements and because of that the aerospace QMS can be successful.

AS9100-Lead-Auditor-Training-Online

The aviation industry has different requirements for quality management, which is why many companies delivering products and services within the airline, space and defense agencies are working to obtain an AS9100 certification. This AS9100 standard puts the requirements for quality management with challenges in the aviation industry in mind.

The AS9100 quality management standards (QMS) are an extension of the ISO 9001 standards specified in the AS&D industry. These requirements include things related to Aviation Space & Defense direct risk management, product configuration, product validation and certification, supplier performance, and product monitoring and measurement.

Importantly, these standards do not replace any existing rules or regulations, but instead seek to perform functions to ensure that all products and services are safe and reliable. AS9100 certification can be obtained at all price levels offered by organizations worldwide to improve quality, cost and service delivery. This is done by reducing or eliminating the unique needs of the organization, the effective use of a quality management system and the widespread use of good business practices.

To ensure that the QMS procedures’ operations performed actually meet the AS9100 custom requirements, as well as the requirements you specified. The auditing function will look at the whole process, look at the preparations set for that process, and evaluate what happened in that process through interviews, observations, and record reviews. Once this data has been collected, the auditors will compare what is happening to what should happen, and then decide whether each process is carried out as planned. If flexibility is not available, they will expect you to take steps to fix the problem.

Once they have confirmed that everything is going as planned, any differences have been made in the adjustments, they will issue a certificate that QMS meets the requirements of AS9100 Rev D. Obtaining and using good AS9100 certification information can be one of the best benefits of your QMS in the long run. A good Certification body will help you succeed, without directly affecting the way you run your processes.

Step to take for AS9100 implementation

  • Identify your context and describe Scope.
  • Explain quality policy, as well as roles and responsibilities.
  • Identify your risks and opportunities and set your goals and plans for improvement.
  • Make sure you have resources that support QMS.
  • Set up all your processes and operating procedures that work.
  • Decide how you will evaluate performance, and set up these processes.
  • Set processes to detect and maintain progress.

So, being Certified AS9100 Lead Auditor with the help of Punyam Academy’s AS9100 Lead Auditor Training – E-learning Course which offers facility to learn about the requirements of AS 9100D Standards additional to ISO 9001:2015 as well as AS9100D Quality Management Principles with Awareness of the need for QMS for Aviation, Space and Defense industries.

Click here to get Outline of this E-learning Course and how Punyam Academy can assist to become AS9100 lead auditor for QMS standard.

 

 
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Posted by on June 4, 2020 in AS9100, AS9100 Rev D

 

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Preparation of Internal audit checklist for AS9100 Rev D

Considering the AS9100 Rev D standard, one of the most critical processes for managing your aerospace Quality Management System (QMS) is the internal audit is an important element. However, a few important things to remember when preparing these AS9100 documents in order to ensure they are beneficial to the AS9100 internal auditor and to ensure a successful audit.

AS 9100DBecause the purpose of the AS9100 audit is to compare what is actually happening in the audit with the planned arrangements, any process AS9100 audit checklist will begin by reviewing the planned arrangements for the process and this is where it is recorded.

While learning AS9100 Auditor Training Course; there are available AS9100 audit checklist which is simply a list of information to check and questions that the auditor wants to ask during the audit. While many of these audit questions come from the documentation review, there are a few other areas that can be important considerations, especially if there is no documented procedure for the process:

  • AS9100 Rev D requirements:

It is important to verify every so often that your processes have not strayed from the AS9100 requirements of the standard. It is imperative that you maintain alignment with the AS9100 requirements, and verifying this during AS9100 internal audits is a good way to do this.

  • Process inputs and outputs:

A process is any activity that takes one or more inputs and creates one or more outputs, and the output of one process will become the input to another process. There can be many problems that arise through the interactions of processes, and reviewing these interactions is important during AS9100 internal audits in these cases.

  • An overview of the process:

Especially when no documentation exists, the process is of creating and reviewing an overview can be useful. An AS9100 Rev D would be including the risks that are understood for that process and how they are addressed. This could be the completed AS9100 audit checklist for a simple process.

  • Process effectiveness:

By comparing this performance indicator against the planned results, the AS9100 internal auditor can tell if the process is implemented effectively, or if an improvement is needed in the process to meet the goals.

  • Defining samples:

It is not often practical or possible to look at every piece of data, which is why the AS9100 audit process relies on taking a sample to assess the processes. You will want to identify how you will choose your samples, such as randomly from a list of open contracts.

For a successful AS9100 internal audit Preparation is key, which is why an audit checklist is essential. Before going into the AS9100 audit area, many audits have a limited time for you to access the information you need, so you want to know what you are doing. And most importantly in case if you end up becoming sick and another AS9100 auditor has to take your place, they only requires to have enough information to perform the internal audit in your stead. An Online AS9100 Auditor Training is very helpful to become AS9100 certified auditor based on AS9100 rev D standard requirements.

 
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Posted by on December 7, 2019 in AS9100, AS9100 Rev D, Uncategorized

 

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ISO 9001 Certification – How It Could Help Your Business’s Bottom Line

As a business owner, it is vital that you have a Quality Management System (QMS) in place. Your customers will return if they know they can trust you, as well as the products and services you offer. Due to the fact that many companies have international relationships, it is also imperative that these quality standards are the same everywhere so that businesses are measured the same way.

ISO 9001 certification

The ISO 9001 is one of those international standards that ensures certain requirements for a QMS, and over a million companies across the globe are already certified. The ISO 9001 offers a wealth of benefits to a company and can be obtained by organizations of any size or in any sector, including the manufacturing one.

ISO 9001 Certification: Why Does It Matter?

If you’re running a company with ISO 9001 certification, then you’ve been deemed to demonstrate a consistent ability to provide products and services in accordance with customer needs and any applicable statutes or regulations. That’s a nice badge of honor, but there are financial advantages as well.

These are the benefits of ISO 9001 certification:

  • ISO 9001 certification increases the quality of your services and raises your staff’s awareness.
  • A certified ISO 9001 quality management system ensures clear processes and (communication) structures, tasks and responsibilities throughout the entire organization. This increases the involvement of your staff, which improves the working atmosphere and reduces the pressure of work.
  • You can detect and identify problems in good time, which means that you can quickly take steps to avoid the same mistakes in the future.
  • You make it clear to your staff, your partners, your clients and the outside world that customer satisfaction is at the core of your business.
  • ISO 9001 Certification quality management system gives you a positive company image, raising you up to the level of your competitors or perhaps even a level higher.

Is ISO 9001 Certification Right for Your Business?

Choosing to get ISO 9001 Certification requires careful thought. Although being ISO certified is a sign of credibility that could help you attract more business and score important contracts, you have to have the cash flow to get the process underway and then maintain your quality management system thereafter.

 

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What is the Role of an ISO 9001 Consultant in Growing Your Business?

Every industry needs to follow certain specific standards’ which creates the credibility and reliability among their customers and also a prominent place in the market. It also helps the organization to improve the efficiency of their overall performance, which in turn will yield more profits and market share. One such industry standardization is the ISO certification.

ISO 9001:2015 Certification is a statement or proof to your stakeholders that the organizations run or operates the business in a certain set of the defined framework to achieve business objective or goal. It shows the commitment of the organization towards their company objectives.

But now the next question is how can achieve or get this ISO 9001 certification for your organization. Here comes the role of ISO 9001 Consultant who is an individual, who provide the consulting services on how your organizations can acquire an ISO 9001 certification by suggesting certain changes in your origination processes. A good ISO 9001 Consultant would rapidly understand the existing processes that are part of your organization and will identify what would be the best approach to implement ISO 9001 requirements.

Let’s understand what role ISO 9001 Consultant will perform;

  1. They help you to assist in implementing and maintain international standards.
  2. They help you to develop the policies & guidelines which are in line with the international standards as defined by concerned authorities or agency.
  3. They ensure that the operational processes and techniques of the organization meet the quality parameters’ of the ISO 9001:2015 standards and suggest changes, if any improvement is required, within the structure of the organization.
  4. They need to check whether internal audits are being performed well or not and further they need to verify the results. This in turn indirectly ensures the financial health of the organization.
  5. ISO 9001 consultant needs to be well versed with all updated versions of the standards and also know how to apply the application knowledge to the respective processes.

So, ISO 9001 consultant help you to minimizes the mistakes, maintain industry standards, and efficient on become more reliable on production and delivery of quality products and services, and also improves the communication and reporting of the organization.

 
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Posted by on February 12, 2019 in ISO 9001 Certification

 

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Benefits of ISO 9001:2015 Implementation for Small Businesses

Small businesses are stressful to drive. If a small and medium-sized company continues to struggle with its routine quality problems, there are far fewer chances that the company can sustain and grow. Therefore, the most advantageous tool for a small company to achieve sustainability in its processes is ISO 9001 certification. A small company can reap significant benefits from the systematic approach to the process provided by the ISO 9001 standard. Let’s see how the practical implementation of ISO 9001 standard benefits SMEs to improve their various processes and activities.

Why ISO 9001 certification?

ISO 9001 certificationThe ISO 9001 standard is a basic structure for any organization, large or small, to ensure a good quality management system. The purpose of the standard is to allow a company to provide higher levels of customer satisfaction, along with the constant supply of products or services that meet the needs of customers, as well as the achievement of business goals and targets and to maximize profitability. ISO 9001 certification can help a small company in specific areas, in particular in the coherence of company processes and relationships with suppliers. Here are some examples of how the ISO 9001 standard helps SMEs:

  • ISO 9001 certification can help SMEs to increase their business and, ultimately, their profitability, establishing business with clients for whom certification is a contractual requirement.
  • ISO 9001 allows SMEs to get a clear understanding of their business by collecting all the valuable business information and data required by the various standard requirements.
  • ISO 9001 provides the basis for the development of a system that increases confidence in company stability, while providing reliable and recorded information and data to identify and advance with possible improvements.

ISO 9001 certification benefits all aspects of a business. Some of the key benefits of ISO 9001 certification are the following:

  • Structured and efficient processes management
  • High customer satisfaction and retention
  • Improved quality and service
  • Higher potential for clients and contracts
  • Trusted and valued information and results about the business
  • Better business reputation
  • Consistent processes
  • Increased business turnover
 
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Posted by on January 11, 2019 in ISO 9001 Certification

 

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